privacy policy

Privacy Policy

Effective Date: 4/1/2025

The Lower NY ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] ("Site"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect the following types of personal information when you interact with our Site:

  • Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment details when you make a purchase or fill out forms on our Site.

  • Transaction Data: We collect information related to your purchases and orders, including payment information (which is processed securely via third-party providers).

  • Behavioral Data: We automatically collect certain information about your visit to our Site, including your IP address, browser type, operating system, referral pages, and pages viewed on the Site. We also use cookies and similar tracking technologies to collect this data for website analytics.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process orders: To complete transactions and deliver products/services you’ve requested.

  • To communicate with you: To send order confirmations, receipts, shipping notifications, and customer support communications.

  • To improve our services: To analyze how visitors interact with our Site and improve the user experience.

  • Marketing Communications: With your consent, we may send you promotional emails, special offers, or newsletters. You can opt-out of these communications at any time by clicking the unsubscribe link in emails.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with third parties under the following circumstances:

  • Payment Processors: We use trusted third-party services like Stripe, PayPal, or other payment gateways to securely process payments.

  • Shipping Providers: We may share your address and contact information with shipping companies (e.g., USPS, FedEx, UPS) to fulfill your orders.

  • Service Providers: We may engage other third-party service providers to assist in running our business, including website hosting, analytics, and marketing tools (e.g., Google Analytics, email marketing platforms).

  • Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests (e.g., subpoenas, court orders, or government authorities).

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies (like web beacons and pixels) to enhance your browsing experience. These technologies help us:

  • Improve website functionality.

  • Analyze traffic and user behavior on the Site.

  • Personalize your experience and remember your preferences.

You can control cookie settings through your browser or opt out of certain tracking technologies. However, disabling cookies may impact your ability to use certain features on the Site.

5. How We Protect Your Information

We take reasonable precautions to protect your personal data from unauthorized access, alteration, or destruction. All sensitive payment data is processed through secure payment processors (Stripe, PayPal), which use encryption and secure protocols to safeguard transactions.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights may include:

  • Access: You may request to access the personal information we hold about you.

  • Correction: You may request that we correct any inaccuracies in your personal data.

  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

  • Opt-out: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in the email. Additionally, you can manage cookies through your browser settings.

For inquiries about your data rights, please contact us using the information below.

7. GDPR and Data Protection (For EU Customers)

If you are located in the European Union (EU), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • Right to Access: You have the right to access the personal data we hold about you.

  • Right to Rectification: You have the right to request the correction of any inaccurate or incomplete personal data.

  • Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.

  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.

  • Right to Object: You can object to the processing of your personal data in certain circumstances, including for direct marketing purposes.

If you wish to exercise any of these rights, please contact us at [your email address] or through the contact details below.

8. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make changes, we will post the updated policy on this page and update the effective date above. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: Thelowerny@gmail.com